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Warranty Options for Sash Windows

What warranty applies to sash windows? Here's how we think about standing behind our work.

Warranty on a sash window

As with any window, warranty spans the profile (against defects), the hardware — including the balance mechanism, which does real work on a sash — and the fabricator's workmanship on making and fitting it.

What to know

Look for this

  • Profile — manufacturer assurance
  • Hardware and balance — rated life
  • Fabrication and fitting — our assurance
  • Balance mechanism worth asking about
  • One team to call for service

The practical takeaway

On a sash window specifically, ask about the balance mechanism — it's the part that carries load every time the window moves, and it's what fails first on old sash windows.

Questions

Frequently asked

What warranty comes with sash windows?

The profile carries a manufacturer assurance, the hardware and balance mechanism have their own rated life, and we stand behind our fabrication and fitting.

What should I ask about specifically on a sash window?

The balance mechanism — it carries load every time the window moves, and it's the part that fails first on old sash windows.

Who services the warranty?

We do for our own fabrication and fitting — one team to call, in-house.

From our range

What we make

uPVC Sliding Windows

Multi-track windows that need no swing space.

uPVC Casement Windows

Side-hung sashes for full airflow and the tightest seal.

uPVC Performance Systems

Double-glazed acoustic and thermal windows.

Related Guides

You might also need

Related guides covering this topic from other angles — different products, applications, or contexts.

Talk to the maker, not a middleman

Tell us your openings and we'll measure on site, advise, and give you a real quote — factory-direct from our Pannimadai works in Coimbatore.